Privacy Policy

Last updated 23 July 2026

1. What we collect

To provide the leasing service we collect the details you give us: your phone number, name, nationality and email when you register; identity and financial documents when you apply; and records of your viewings, applications and payments.

2. How we use it

Your information is used to arrange viewings, verify your identity at the building entrance, assess your tenancy application, prepare your tenancy contract and register it with the relevant authorities (such as Ejari), and to keep you informed about your application.

3. Who sees it

Your details are shared only with the property owner or manager you are applying to, and with the verification, payment and government services needed to complete your tenancy (identity verification, payment processing, e-signature and Ejari registration). We do not sell your information.

4. Security and retention

Information is transmitted over encrypted connections and held on the leasing platform. Documents and records are retained for as long as required to manage your tenancy and to meet legal obligations, then deleted.

5. Your choices

You may ask to review or correct your details, or to withdraw an application, at any time through the leasing team. Withdrawing may end an application in progress.

This is provisional wording. The final Terms & Conditions and Privacy Policy will be provided by the operator before launch.

Al Ghurair Property Management